Privacy Policy

1. Introduction

LumozAI ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and platform for AI model discovery, testing, and implementation (collectively, the "Service").

Please read this Privacy Policy carefully. By accessing or using our Service, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. If you do not agree with our policies and practices, please do not use our Service.

2. Information We Collect

We collect several types of information from and about users of our Service:

Personal Information

When you register for an account, we collect:

• Name
• Email address
• Password (stored in encrypted form)
• Billing information when you add funds to your account

Usage Information

As you use our Service, we automatically collect:

• Log data (IP address, browser type, pages visited, time spent)
• Device information (hardware model, operating system, unique device identifiers)
• Usage patterns and preferences
• AI model deployment and usage statistics

Model and Content Data

When you deploy or use AI models on our platform, we collect:

• Model information (type, configuration, URLs)
• Inputs provided to models
• Outputs generated by models
• Model performance metrics

For private models, we limit access to this data according to your privacy settings.

3. How We Use Your Information

We use the information we collect for various purposes, including to:

• Provide and maintain our Service, including processing transactions and managing your account
• Improve and optimize our platform, by analyzing usage patterns and performance
• Personalize your experience, by remembering your preferences and how you use our Service
• Communicate with you, including sending service-related notices and promotional content
• Ensure security and prevent fraud, by monitoring for suspicious or illegal activities
• Comply with legal obligations, including responding to lawful requests from public authorities

We may also use aggregated, anonymized data for research, analytics, and improving our Service.

4. Information Sharing

We may share your information in the following situations:

With Service Providers

We share information with third-party vendors and service providers who perform services on our behalf, such as:

• Payment processors (e.g., Stripe)
• Cloud infrastructure providers
• Analytics services
• Customer support services

These providers are contractually obligated to use your information only as necessary to provide services to us.

For Legal Reasons

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., court order, government request).

Business Transfers

If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.

With Your Consent

We may share your information for any other purpose with your explicit consent.

Public Models and Content

If you choose to make your models or generated content public, this information will be accessible to other users of our Service according to the privacy settings you select.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. These measures include:

• Encryption of sensitive data in transit and at rest
• Regular security assessments and testing
• Access controls and authentication requirements
• Monitoring for suspicious activities

While we strive to use commercially acceptable means to protect your information, no method of transmission over the Internet or electronic storage is 100% secure. Therefore, we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

For account information, we retain your data for as long as your account remains active. If you close your account, we will delete or anonymize your personal information within a reasonable time, except where:

• We need to retain it to comply with legal obligations
• We need it to resolve disputes or enforce our agreements
• We have a legitimate business interest in retention, such as fraud prevention

For models and content data, retention periods depend on your settings and the nature of the data.

7. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information in certain circumstances
• Restriction: Request that we temporarily or permanently stop processing your information
• Data portability: Request transfer of your information to you or a third party
• Objection: Object to processing of your information for certain purposes

To exercise these rights, please contact us using the information in the "Contact Us" section. We may need to verify your identity before responding to your request.

8. Children's Privacy

Our Service is not intended for children under 18 years of age. We do not knowingly collect personal information from children under 18. If we learn we have collected personal information from a child under 18, we will delete that information promptly.

If you believe we might have any information from or about a child under 18, please contact us immediately.

9. Changes to This Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Your continued use of our Service after we post changes to the Privacy Policy means you accept and agree to those changes.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Email: [email protected]

Address: Kites.Dev, 30 N Gould St #36969, Sheridan, WY, 82801, USA